OUR MISSION
We financially empower consumers and merchants by offering safe, secure, and cost-effective access to a wide range of financial services and solutions.
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We believe in the power of digital finance to transform lives
and economies for the better.
Ooredoo Fintech is fully owned by the Qatar-based Ooredoo Group, a leading international communications company with over 156.4 mln subscribers across the MENA region and Southeast Asia. Ooredoo Fintech was formed in 2022 with a plan to launch subsidiary companies in different countries within the Ooredoo Group footprint. With the formation of Ooredoo Fintech, its subsidiaries will offer compelling mobile wallet solutions to consumers and SMEs.
By combining extensive knowledge about the local market with its well-established mobile money expertise, Ooredoo Fintech aims to deliver robust and tailored financial solutions to the markets of Qatar, Oman, Tunisia, Iraq, Kuwait, and Maldives, and provide strategic guidance, governance, and support to its subsidiary companies. We aim to financially empower people living and working in the region and their families. Turning what some may view as weaknesses into advantages, the absence of legacy systems becomes a catalyst for rapid progress. Leveraging the knowledge and expertise of our world-class team, we are committed to building a financial product that stands as a global exemplar.
On this journey, we commit to establishing world-class standards in customer care and user experience. In our vision, we strive to set precedents in financial innovation that originates in the MENA region.
We financially empower consumers and merchants by offering safe, secure, and cost-effective access to a wide range of financial services and solutions.
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Each value manifests itself in 3 mindsets.
We see opportunities others don’t, deliberately changing the rules of the game. We overcome challenges obstructing the path to doing what's right.
We build with users and for users: Our products will dramatically improve financial inclusion and make the future better than the present.
We challenge ourselves and others to improve constantly. We embrace curiosity and experiment fearlessly with new services, features, and ways of working. We treat failures as a valuable learning experience.
Operating with the highest ethical standards, we always act in the best interests of the organization and our customers. We keep the safety, security, and fair treatment of our customers at the forefront of our decisions.
We avoid shortcuts and make decisions that benefit the company and customers in the long run
We listen to our stakeholders, customers, partners, regulators, investors attentively and value their feedback. We communicate openly, we inspire confidence in our abilities to deliver: we say what we do and do what we say. We contribute with insights to build trust with all.
Operating with the highest ethical standards, we always act in the best interests of the organization and our customers. We keep the safety, security, and fair treatment of our customers at the forefront of our decisions.
We avoid shortcuts and make decisions that benefit the company and customers in the long run
We listen to our stakeholders, customers, partners, regulators, investors attentively and value their feedback. We communicate openly, we inspire confidence in our abilities to deliver: we say what we do and do what we say. We contribute with insights to build trust with all.
Each of us takes deep responsibility for their work, taking initiative and acting as a leader. We are driven by purpose, passion, and a firm commitment to meeting high standards, all the time.
We plan, execute, measure, take corrective actions and ultimately deliver outstanding results and impact. We believe in resourcefulness & prudent use of cash.
We always pick ourselves up after a fall or bad news. We persevere with confidence in our abilities and a profound conviction that everything is possible.
We seek diverse perspectives, value, embrace and respect each other differences. We are committed to creating a positive, inclusive, collaborative, and a thriving working environment for all.
We strive to become better leaders each day. We hire the best talent and are committed to actively work on professional development, personal growth and team dynamics.
We operate within a powerful mix of clear accountabilities, strong empowerment to do what’s right, transparency, respect and constructive challenge. Once a decision is made, the whole team is committed.
OFTI's propositions are live today
rating on App Store and Google Play for Ooredoo Money Qatar
of MENA Mobile Money transaction value
is handled by OFTI
OFTI's propositions
are live today
rating on App Store and Google Play for Ooredoo Money Qatar
of MENA Mobile Money transaction value
is handled by OFTI
We do the right thing even if no one is watching. It is only good for us if it is good for the customers. We are dedicated to supporting our customers on their financial journey and will always be guiding our customers to make the right choice for them.
Excellence in customer service is our absolute priority and is at the heart of everything we do. We are committed to creating a welcoming environment for all our customers, from all walks of life, without exception.
We bring customers to the table. We are open to feedback and act upon it. Internally, we are fostering a culture of collaboration within our teams. At the industry level, we are carefully listening to our partners, regulators and competitors and openly share our insights for the health of the industry.
We go beyond accepted standards. We challenge the norm in customer service and product design. We embrace every challenge as an opportunity to bring the latest innovation to our customers.
